Please note that your username AND password are both CASE-SENSITIVE. For example, if your username is "AbCdEfG", you will need to type it exactly like that or it will reject your login. For security purposes, all account login information is encrypted. It is also recommended that when you are completed using the system you logout to ensure that all of the data associated with your session is removed. Also, it is advised that you use strong passwords to ensure that your account remains secure!